Last updated: April 2026
Terms of Service
This is an early draft. The wording will be reviewed by a solicitor before Handled is launched more widely.
What Handled is
Handled is a service that helps UK tradespeople manage leads, quotes and reviews through WhatsApp. By signing up, you agree to these terms.
If you have any questions, contact us at hello@handledfortrades.co.uk.
Free trial
Each Handled product comes with a 14-day free trial. No payment card is required to start. After the trial period, a subscription fee applies. We will be in touch with details before any charge is made.
Your account
You are responsible for keeping your login details secure. Please let us know immediately if you think your account has been accessed without your permission.
Handled is designed for professional use by UK tradespeople. You must not use it for any unlawful purpose or in a way that could harm other people.
How the service works
Handled connects to your WhatsApp number and, depending on which products you use, sends messages and emails to your customers on your behalf. You remain responsible for the accuracy of the information you provide — for example, job details you include in a voice note for a quote.
We use automated tools including AI to process voice notes, generate quote content and create social posts. You have the opportunity to review content before it is sent where the product allows.
Cancellation
You can cancel your Handled subscription at any time by contacting us at hello@handledfortrades.co.uk. There is no minimum contract period.
Service availability
We aim to keep Handled running reliably, but we cannot guarantee it will always be available without interruption. We will let you know in advance of any planned maintenance where possible.
Limitation of liability
Handled is provided in good faith. We are not liable for any loss of business, missed leads or other indirect losses that arise from using or being unable to use the service. Nothing in these terms limits our liability for fraud or anything else that cannot be excluded under UK law.
Changes to these terms
We may update these terms as Handled develops. If we make significant changes, we will notify you by email. Continued use of the service after that means you accept the updated terms.
Governing law
These terms are governed by the laws of England and Wales.
Contact
For any questions about these terms, please get in touch: hello@handledfortrades.co.uk