Leads
Handled: Your Leads
Replies to new enquiries, asks the right questions and sends you a clean job summary — so fewer opportunities slip through while you’re on the tools.
1/3Enquiry submitted
Made for plumbers, electricians & builders
Your leads, quotes, reviews and posts — handled from WhatsApp.
Handled helps sole traders and small trade teams reply to enquiries, prepare quotes, request reviews and create social posts — without adding another dashboard to the day.
No new dashboard. No app to download. Just approve from chat.
- 🇬🇧 UK-based
- GDPR compliant
- No app to install
- Cancel any time
The reality
Trade admin doesn’t usually happen at a desk.
It happens in the van, on a ladder, between jobs and after dinner. Handled is built for that — so the small admin tasks stop quietly costing you work.
- 08:42
Leads arrive while you’re on site.
Phones buzz mid-job. Replies wait until evening. Some never go out at all — and the work goes to whoever answered first.
- 21:18
Quotes get stuck in voice notes.
Prices, measurements and changes pile up across late-night messages. The quote you needed out yesterday still isn’t written.
- later
Reviews only happen if you remember.
Happy customers are asked weeks late, if at all. Five-star reviews left on the table — and your next caller doesn’t see them.
- saved
Job photos never make it online.
Great work sits in the camera roll instead of bringing in the next job. Your best advert is the one nobody sees.
What Handled handles
Three jobs off your plate, every day.
Each one shows up in WhatsApp, drafted and ready. Click through the stages to see exactly how it plays out — you stay in charge of what gets sent.
Quotes
Handled: Your Quotes
Turns voice notes and job details into a professional quote, ready to approve and send by email and SMS — without going back to a desk.
1/3Voice note in
Posts & reviews
Handled: Your Reputation
Turns finished jobs into social posts and polite review requests — so happy customers do the marketing for you, and your best work is actually seen.
1/4Job photos in
The core idea
Send it. Handled drafts it. You approve. Handled sends.
The whole loop happens in a chat you already check. No new app, no logins, no waiting until you’re back at a laptop.
- Step 1
It comes in
A message, enquiry, photo or voice note lands in WhatsApp.
- Step 2
Handled drafts it
It becomes the right reply, summary, quote or post — written for you.
- Step 3
You approve it
One tap from your phone, wherever you are. Tweak anything before it goes.
- Step 4
Handled sends it
The customer gets a clean, professional response — under your business name.
WhatsApp-first
No new dashboard to babysit.
Handled works where trade businesses already work: in WhatsApp. It keeps the process quick, familiar, and easy to approve — even from the van.
- Approve replies from your phone
- Keep control of what gets sent
- Use photos, notes and voice messages
- Less evening admin
- Look more professional, without changing how you work
A day in chat
A day of admin, handled in chat.
A typical day, in four moments. Every one is one approval away from sorted.
Morning· 09:14
A new lead, qualified while you’re on the tools.
An enquiry lands mid-job. Handled replies in chat, asks the right questions and sends you a clean summary so you can keep working.
Afternoon· 12:19
A voice note becomes a polished, branded email.
Send the prices and notes the way you’d normally talk them through. Handled writes a tidy email under your business — sent straight to the customer’s inbox.
Later· 17:34
Job photos become a social post.
Send a few photos when the work’s done. Handled gets them ready to publish on Facebook and Instagram — one tap to post.
Job complete· 17:39
A review request, at the right moment.
Handled sends a short, friendly review request to the customer — branded as you, not us. Five stars while the job is still fresh.
In your hands
You stay in control.
Handled prepares the admin. You approve what goes out. Every important message, quote, review request and social post stays under your control.
You approve before anything sends
Nothing leaves your business without your say-so. Every reply, quote and post waits for your tap.
Built around real trade workflows
Designed with sole traders and small teams in mind — the way the day actually runs, not a desk job.
Simple setup, no learning curve
We get you live in a short call. No long courses, no settings to learn, no pile of menus to figure out.
Book your setup
Keep doing the work. Let Handled deal with the chasing.
Set up Handled for your trade business and start turning everyday WhatsApp messages into leads followed up, quotes sent, reviews requested and posts ready to publish.